What BookingChat is

How clients book

Each business gets its own booking page, with a link that carries its name (for example bookingchat.com.br/@business-name). The owner puts that link in the Instagram bio, in a WhatsApp status or on a QR code at the counter.

The client opens the link on any phone, picks the service, the professional and an open time, and leaves a name and phone number. No app to download, no account, no password. Only times that are actually free are shown.

Official WhatsApp: what goes out and how

BookingChat sends through Meta's official WhatsApp Business API (WhatsApp Cloud API), with message templates approved by Meta. It does not connect the owner's WhatsApp by QR code or automate their personal or Business WhatsApp. Systems that connect the business's number by QR code send their automated messages from that number, and WhatsApp restricts or bans numbers that send automated messages outside the official API. With BookingChat, the owner's number is never used for automated sending, so it carries no such risk.

Messages come from BookingChat's number, not the owner's phone, and go only to the client: the receipt when they book, the confirmation request before the appointment (with Confirm and Cancel buttons), and notices when a booking is moved or cancelled.

The confirmation request goes out 24 or 48 hours before, as the owner chooses, and helps reduce no-shows. BookingChat is not a chatbot: clients book on the page, and WhatsApp only carries the notices and the one-tap reply.

What the owner gets in the app

App for iPhone and Android, in Portuguese, Spanish and English. Every plan includes:

• a schedule per professional, with hours, breaks and blocked time; the whole team at no cost per professional;
• services with duration and price, add-ons, and the order and featured services on the page;
• a waitlist for full days, which tells a client when a slot opens up;
• promotional prices for a period and questions for the client at booking;
• a record for each client, no-show tracking, recurring appointments, booking page visits and analytics.

What BookingChat does not do

It does not charge the end client: payment for the service is still arranged between the business and the client. It does not issue invoices or track stock. It does not send WhatsApp messages to the owner, who gets notices as app notifications and by email.

Pricing

30-day free trial with 150 notifications, no card. After that, a monthly subscription through Google Play or the App Store, with no lock-in. Plans differ only in the number of WhatsApp notifications; bookings, services and professionals are unlimited. Google Play prices (Brazil):

• Starter: R$ 49,90 a month, 230 WhatsApp notifications (about 70 appointments)
• Essential: R$ 64,90 a month, 500 WhatsApp notifications (about 150 appointments)
• Standard: R$ 122,90 a month, 1,000 WhatsApp notifications (about 300 appointments)
• Advanced: R$ 239,90 a month, 2,000 WhatsApp notifications (about 600 appointments)
• High volume: R$ 389,90 a month, 3,300 WhatsApp notifications (about 1,000 appointments)

Company

• Legal name: BOOKINGCHAT TECNOLOGIA LTDA
• CNPJ (Brazilian tax ID): 66.215.491/0001-04
• Contact: contato@bookingchat.com.br