How do I choose a booking app for manicures and nail services?

1. Start with the appointments that tend to run late

Polish, new extensions, maintenance and removal do not need to take the same time. Check whether you can set separate durations and explain which option customers should choose.

If nail art or removal adds work, check that selecting it also reserves time. Illustrative example: 90 minutes of maintenance plus a 20-minute extra need 110 available minutes. Use your actual durations.

• Separate durations for different services.
• Extra prices and time visible before booking.
• A description of what is included and how pricing works.

2. Test confirmations, return visits and the customer’s phone

Open the link as a new customer. Check whether services make sense, times are available and booking does not require you to explain each step. Find out whether customers must install an app or create an account.

Ask how confirmation, cancellation and rescheduling work. For return visits, check history and future bookings. Compare WhatsApp conditions, included messages and additional message costs as well as reminder claims.

• Test maintenance with an extra.
• Check cancellation, rescheduling and applicable rules.
• If you have a team, check services and hours per professional.

3. How these criteria apply to BookingChat

This guide is published by the BookingChat team. Services have durations and pricing types; selected extras add time and price. Availability considers the full duration. Customers book in a browser without creating an account and professionals manage appointments in the app.

WhatsApp confirmation requests depend on settings, an active plan and message balance. History helps you review visits; the product does not send an automatic campaign to bring every customer back. Keep capacity at 1 if you serve one person at a time. Check current plans and test a real service and extra combination before deciding.